The hybrid work model—a blend of remote and in-office presence—has reshaped the professional landscape. It offers flexibility and autonomy, yet it also presents a unique set of challenges, particularly when it comes to meetings. Hybrid meetings, with some participants in the room and others dialing in, can easily become disjointed, frustrating, and unproductive if not managed correctly.
The solution lies in clear, considerate hybrid work etiquette. This isn't just about good manners; it's about intentional practices that ensure everyone, regardless of their location, has an equal voice, is fully engaged, and can contribute effectively.
Here is our guide to the essential etiquette for mastering the modern hybrid meeting.
The foundational principle of hybrid meeting etiquette is to ensure parity between those in the room and those joining remotely.
If one or more people are joining remotely, everyone in the meeting room should join the video conference individually from their own laptop.
This is standard remote etiquette, but it’s doubly important in a hybrid setting.
Visual cues are crucial for engagement. Seeing faces helps build rapport and lets the speaker gauge understanding and interest. While life happens and cameras must sometimes be off, make the effort to be on camera as the default.
The in-meeting chat is a powerful tool for hybrid meetings.
Those in the meeting room have the greatest responsibility to ensure remote participants feel included.
In casual team syncs, one person in the room should volunteer to keep an eye on the video feed and the chat window. Their role is to:
Even with a dedicated room mic, people in the room often speak casually, assuming the person next to them can hear. Remember the remote attendees!
Do not engage in rapid-fire side conversations, inside jokes, or non-verbal communication (like rolling eyes or whispering) that cannot be understood or shared by the remote team. If it needs to be said, say it to the meeting as a whole.
Those joining remotely have a responsibility to be clear and assertive in their communication.
Don’t try to jump in over a conversation in the room, which often leads to awkward cross-talk and delay. Instead:
Five minutes before the meeting, ensure your microphone and camera are working, your background is tidy (or blurred), and your internet connection is stable. Technical glitches disproportionately derail hybrid meetings.
The meeting host sets the tone and is the ultimate guardian of good etiquette.
The host must actively swing the focus between the two groups. Use phrases like:
The hybrid model is here to stay, and its success hinges on one thing: inclusive communication. Adopting these etiquette rules ensures that hybrid meetings move beyond logistical challenges and become true forums for collaboration. By prioritizing parity, being intentional about technology, and actively moderating conversations, your team can harness the full power of flexible work, making meetings productive, respectful, and genuinely connecting for everyone, everywhere.
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